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<?php /* * Copyright 2014 Google Inc. * * Licensed under the Apache License, Version 2.0 (the "License"); you may not * use this file except in compliance with the License. You may obtain a copy of * the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the * License for the specific language governing permissions and limitations under * the License. */ namespace Google\Service\CloudSupport\Resource; use Google\Service\CloudSupport\CloseCaseRequest; use Google\Service\CloudSupport\CloudsupportCase; use Google\Service\CloudSupport\EscalateCaseRequest; use Google\Service\CloudSupport\ListCasesResponse; use Google\Service\CloudSupport\SearchCasesResponse; /** * The "cases" collection of methods. * Typical usage is: * <code> * $cloudsupportService = new Google\Service\CloudSupport(...); * $cases = $cloudsupportService->cases; * </code> */ class Cases extends \Google\Service\Resource { /** * Close a case. EXAMPLES: cURL: ```shell case="projects/some- * project/cases/43595344" curl \ --request POST \ --header "Authorization: * Bearer $(gcloud auth print-access-token)" \ * "https://cloudsupport.googleapis.com/v2/$case:close" ``` Python: ```python * import googleapiclient.discovery api_version = "v2" supportApiService = * googleapiclient.discovery.build( serviceName="cloudsupport", * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co * m/$discovery/rest?version={api_version}", ) request = * supportApiService.cases().close( name="projects/some-project/cases/43595344" * ) print(request.execute()) ``` (cases.close) * * @param string $name Required. The name of the case to close. * @param CloseCaseRequest $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase * @throws \Google\Service\Exception */ public function close($name, CloseCaseRequest $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('close', [$params], CloudsupportCase::class); } /** * Create a new case and associate it with a parent. It must have the following * fields set: `display_name`, `description`, `classification`, and `priority`. * If you're just testing the API and don't want to route your case to an agent, * set `testCase=true`. EXAMPLES: cURL: ```shell parent="projects/some-project" * curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print- * access-token)" \ --header 'Content-Type: application/json' \ --data '{ * "display_name": "Test case created by me.", "description": "a random test * case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCG * P8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3M * URR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [ * "foo@domain.com", "bar@domain.com" ], "testCase": true, "priority": "P3" }' \ * "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python: ```python * import googleapiclient.discovery api_version = "v2" supportApiService = * googleapiclient.discovery.build( serviceName="cloudsupport", * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co * m/$discovery/rest?version={api_version}", ) request = * supportApiService.cases().create( parent="projects/some-project", body={ * "displayName": "A Test Case", "description": "This is a test case.", * "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGR * J9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN888 * 0G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute()) ``` * (cases.create) * * @param string $parent Required. The name of the parent under which the case * should be created. * @param CloudsupportCase $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase * @throws \Google\Service\Exception */ public function create($parent, CloudsupportCase $postBody, $optParams = []) { $params = ['parent' => $parent, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('create', [$params], CloudsupportCase::class); } /** * Escalate a case, starting the Google Cloud Support escalation management * process. This operation is only available for some support services. Go to * https://cloud.google.com/support and look for 'Technical support escalations' * in the feature list to find out which ones let you do that. EXAMPLES: cURL: * ```shell case="projects/some-project/cases/43595344" curl \ --request POST \ * --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header * "Content-Type: application/json" \ --data '{ "escalation": { "reason": * "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \ * "https://cloudsupport.googleapis.com/v2/$case:escalate" ``` Python: ```python * import googleapiclient.discovery api_version = "v2" supportApiService = * googleapiclient.discovery.build( serviceName="cloudsupport", * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co * m/$discovery/rest?version={api_version}", ) request = * supportApiService.cases().escalate( name="projects/some- * project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT", * "justification": "This is a test escalation.", }, }, ) * print(request.execute()) ``` (cases.escalate) * * @param string $name Required. The name of the case to be escalated. * @param EscalateCaseRequest $postBody * @param array $optParams Optional parameters. * @return CloudsupportCase * @throws \Google\Service\Exception */ public function escalate($name, EscalateCaseRequest $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('escalate', [$params], CloudsupportCase::class); } /** * Retrieve a case. EXAMPLES: cURL: ```shell case="projects/some- * project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth * print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" ``` * Python: ```python import googleapiclient.discovery api_version = "v2" * supportApiService = googleapiclient.discovery.build( * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https: * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) * request = supportApiService.cases().get( name="projects/some- * project/cases/43595344", ) print(request.execute()) ``` (cases.get) * * @param string $name Required. The full name of a case to be retrieved. * @param array $optParams Optional parameters. * @return CloudsupportCase * @throws \Google\Service\Exception */ public function get($name, $optParams = []) { $params = ['name' => $name]; $params = array_merge($params, $optParams); return $this->call('get', [$params], CloudsupportCase::class); } /** * Retrieve all cases under a parent, but not its children. For example, listing * cases under an organization only returns the cases that are directly parented * by that organization. To retrieve cases under an organization and its * projects, use `cases.search`. EXAMPLES: cURL: ```shell parent="projects/some- * project" curl \ --header "Authorization: Bearer $(gcloud auth print-access- * token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python: * ```python import googleapiclient.discovery api_version = "v2" * supportApiService = googleapiclient.discovery.build( * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https: * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) * request = supportApiService.cases().list(parent="projects/some-project") * print(request.execute()) ``` (cases.listCases) * * @param string $parent Required. The name of a parent to list cases under. * @param array $optParams Optional parameters. * * @opt_param string filter An expression used to filter cases. If it's an empty * string, then no filtering happens. Otherwise, the endpoint returns the cases * that match the filter. Expressions use the following fields separated by * `AND` and specified with `=`: - `state`: Can be `OPEN` or `CLOSED`. - * `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can specify multiple * values for priority using the `OR` operator. For example, `priority=P1 OR * priority=P2`. - `creator.email`: The email address of the case creator. * EXAMPLES: - `state=CLOSED` - `state=OPEN AND * creator.email="tester@example.com"` - `state=OPEN AND (priority=P0 OR * priority=P1)` * @opt_param int pageSize The maximum number of cases fetched with each * request. Defaults to 10. * @opt_param string pageToken A token identifying the page of results to * return. If unspecified, the first page is retrieved. * @return ListCasesResponse * @throws \Google\Service\Exception */ public function listCases($parent, $optParams = []) { $params = ['parent' => $parent]; $params = array_merge($params, $optParams); return $this->call('list', [$params], ListCasesResponse::class); } /** * Update a case. Only some fields can be updated. EXAMPLES: cURL: ```shell * case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header * "Authorization: Bearer $(gcloud auth print-access-token)" \ --header * "Content-Type: application/json" \ --data '{ "priority": "P1" }' \ * "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" ``` * Python: ```python import googleapiclient.discovery api_version = "v2" * supportApiService = googleapiclient.discovery.build( * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https: * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) * request = supportApiService.cases().patch( name="projects/some- * project/cases/43112854", body={ "displayName": "This is Now a New Title", * "priority": "P2", }, ) print(request.execute()) ``` (cases.patch) * * @param string $name The resource name for the case. * @param CloudsupportCase $postBody * @param array $optParams Optional parameters. * * @opt_param string updateMask A list of attributes of the case that should be * updated. Supported values are `priority`, `display_name`, and * `subscriber_email_addresses`. If no fields are specified, all supported * fields are updated. Be careful - if you do not provide a field mask, then you * might accidentally clear some fields. For example, if you leave the field * mask empty and do not provide a value for `subscriber_email_addresses`, then * `subscriber_email_addresses` is updated to empty. * @return CloudsupportCase * @throws \Google\Service\Exception */ public function patch($name, CloudsupportCase $postBody, $optParams = []) { $params = ['name' => $name, 'postBody' => $postBody]; $params = array_merge($params, $optParams); return $this->call('patch', [$params], CloudsupportCase::class); } /** * Search for cases using a query. EXAMPLES: cURL: ```shell * parent="projects/some-project" curl \ --header "Authorization: Bearer * $(gcloud auth print-access-token)" \ * "https://cloudsupport.googleapis.com/v2/$parent/cases:search" ``` Python: * ```python import googleapiclient.discovery api_version = "v2" * supportApiService = googleapiclient.discovery.build( * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https: * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) * request = supportApiService.cases().search( parent="projects/some-project", * query="state=OPEN" ) print(request.execute()) ``` (cases.search) * * @param string $parent The name of the parent resource to search for cases * under. * @param array $optParams Optional parameters. * * @opt_param int pageSize The maximum number of cases fetched with each * request. The default page size is 10. * @opt_param string pageToken A token identifying the page of results to * return. If unspecified, the first page is retrieved. * @opt_param string query An expression used to filter cases. Expressions use * the following fields separated by `AND` and specified with `=`: - * `organization`: An organization name in the form `organizations/`. - * `project`: A project name in the form `projects/`. - `state`: Can be `OPEN` * or `CLOSED`. - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can * specify multiple values for priority using the `OR` operator. For example, * `priority=P1 OR priority=P2`. - `creator.email`: The email address of the * case creator. You must specify either `organization` or `project`. To search * across `displayName`, `description`, and comments, use a global restriction * with no keyword or operator. For example, `"my search"`. To search only cases * updated after a certain date, use `update_time` restricted with that * particular date, time, and timezone in ISO datetime format. For example, * `update_time>"2020-01-01T00:00:00-05:00"`. `update_time` only supports the * greater than operator (`>`). Examples: - * `organization="organizations/123456789"` - `project="projects/my-project-id"` * - `project="projects/123456789"` - `organization="organizations/123456789" * AND state=CLOSED` - `project="projects/my-project-id" AND * creator.email="tester@example.com"` - `project="projects/my-project-id" AND * (priority=P0 OR priority=P1)` * @return SearchCasesResponse * @throws \Google\Service\Exception */ public function search($parent, $optParams = []) { $params = ['parent' => $parent]; $params = array_merge($params, $optParams); return $this->call('search', [$params], SearchCasesResponse::class); } } // Adding a class alias for backwards compatibility with the previous class name. class_alias(Cases::class, 'Google_Service_CloudSupport_Resource_Cases');
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